Purchases made on www.microdos.net are governed by the following conditions. By clicking on the “I accept” button, the user accepts the Conditions without limitations or reservations. The site is owned by Microdos S.r.l. – Via Maestri del Lavoro, 5 – 02100 Rieti – VAT number 00989430574.

1.SERVICES OFFERED BY THE SITE

To access the Services it is necessary to register on the Site. During registration, users will be asked to specify whether they intend to register and therefore make purchases as a company, sole trader / freelancer, private individual or association, also specifying the user’s nationality . Data processing is identified in the information on the site. Only purchases made by private users will be subject to the applicable consumer legislation. All final prices of the products displayed on the Site are expressed in Euros including VAT. Product prices may be subject to periodic changes. For certain products and offers, the shipping costs are to be considered included, if explicitly described in the product article. For all remaining products, the latter are the responsibility of the user. The user can decide to use the shipping service, the costs of which will be borne by the user, or make a free collection at our office.

2.CHOICE OF PRODUCT AND METHOD OF PURCHASE

The user can proceed with the selection of products as described in the relevant sections, selecting them each time, selecting the various options, and adding the desired quantities to their shopping cart. Some images may be provided for information purposes and may differ slightly from the appearance of the delivered product. At the end of the selection of the desired items, a screen for sending the order will be displayed with an indication of the costs and total expenses.

3.PAYMENT AND UPLOADING OF CONTENT

The customer can purchase the products online and make payments by credit card (Visa or MasterCard), through the Paypal circuit or by bank transfer. as indicated on the Site, following the instructions indicated for the purchase procedure. The information necessary for payment will be forwarded, via encrypted protocols, to the payment institution entrusted by Microdos S.r.l. remote electronic payment services, without the possibility of access by third parties. Payments must be made in advance and, only after payment, the selected items will be put into production. For payments by bank transfer, production will start only after the credit has been made and, consequently, delivery may be postponed by 2-3 days, plus the time for printing and shipping. In this case it is also necessary to enter the order number in the reason for the payment to identify the transaction. The invoice will be sent by email upon shipment.

4. USERS RESPONSIBILITY FOR CONTENT SUBMITTED

The selection of the contents and images to be printed, as well as the acquisition of the relative authorizations for their reproduction, where necessary, remains the sole responsibility of the users. Microdos S.r.l. will in no case proceed to check the contents except in relation to the technical specifications and graphic compatibility with the required specifications. Microdos S.r.l. cannot in any way be held responsible for the unauthorized use of images by users and for any type of violation of the rights of third parties existing on them. The user therefore exempts Microdos Srl, also undertaking to keep it harmless and indemnify it, from any liability towards third parties who complain of violations of intellectual property rights, damage to image, honor, decorum, moral integrity or in any case any financial damage and not patrimonial consequent to the printing of the images and contents sent by the user. in any case, reserves the right to block any order that involves a clear violation of the intellectual property rights of third parties or in any case the contents of which are defamatory, violent or otherwise contrary to public order and morality.

5. DELIVERY AND SHIPPING TIMES

The delivery of the products will be made within 5 working days. Delivery times are valid for most of the national territory. Islands and more remote areas may be served in two or more additional business days. The order must be considered not completed until the time of its payment. Payment receipts subsequent to 18: 00/10: 00 will be deemed to have taken place on the following working day. For working days we mean the days from Monday to Friday with the exception of 1/1, 6/1, 25/4, 1/5, 2/6, 15/8, 1/11, 8/12, 24/12, 25/12, 26/12, 31/12, Easter Monday. Microdos S.r.l. will not be responsible under any circumstances for possible damage caused by delays in delivery.

6. RIGHT OF WITHDRAWAL OR “RETENSATION” Right of withdrawal

You have the right to withdraw from the contract, without giving any reason, within 14 days. The withdrawal period expires after 14 days from the day in the case of a sales contract: “in which you or a third party, other than the carrier and designated by you, acquire physical possession of the goods.”. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an explicit declaration (for example a letter sent by post, fax or e-mail) by entering: NAME / COMPANY NAME

ADDRESS

PHONE

E-MAIL

To meet the withdrawal deadline, it is sufficient for you to send the communication relating to the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal If you withdraw from this contract, all payments you have made to us, including delivery costs, will be reimbursed without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, in any case, you will not have to incur any costs as a consequence of this refund. Please send back the goods or deliver them to us without undue delay and in any case within 14 days from the day you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the 14-day period has expired. The costs of returning the products are charged to the user.

Exceptions to the Right of Withdrawal The right of withdrawal pursuant to articles 52 to 58 for distance contracts and contracts negotiated away from business premises is excluded in relation to:

a) service contracts after the complete provision of the service if the execution began with the express agreement of the consumer and with the acceptance of the loss of the right of withdrawal following the full execution of the contract by the professional;

b) the supply of goods or services whose price is linked to fluctuations in the financial market that the trader is unable to control and which may occur during the withdrawal period;

c) the supply of goods made to measure or clearly personalized;

d) the supply of goods which risk deteriorating or expiring rapidly;

e) the supply of sealed goods which are not suitable for return for hygienic reasons or related to health protection and which have been opened after delivery;

f) the supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;

g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, whose delivery can only take place after thirty days and whose actual value depends on fluctuations on the market that cannot be controlled by the professional;

h) contracts in which the consumer has specifically requested a visit by the professional for the purpose of carrying out urgent repair or maintenance work. If, on the occasion of such visit, the trader provides services in addition to those specifically requested by the consumer or goods other than spare parts necessary to carry out maintenance or repairs, the right of withdrawal applies to such additional services or goods;

i) the supply of sealed audio or video recordings or sealed computer software which have been unsealed after delivery;

l) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;

m) contracts concluded at a public auction;

n) the provision of accommodation for non-residential purposes, the transport of goods, car rental services, catering services or services relating to leisure activities if the contract provides for a specific date or period of performance;

o) the supply of digital content through a non-material support if the execution began with the express agreement of the consumer and with his acceptance of the fact that in this case he would have lost the right of withdrawal.

7. DISCLAIMER – PRODUCT DEFECTS

Microdos S.r.l. will not be liable to the user for damages of any kind, whether direct or indirect, resulting from any errors in the goods, of any nature, except for willful misconduct or gross negligence. At the time of delivery, the user is required to carefully examine the products received. Any defects in the goods delivered and errors in the packaging of the material not attributable to the user, must be reported immediately to the courier. The goods must be collected by signing with specific control reserve. The user will then have to open a report via email, taking care to attach the no. order and photographic documentation where required within 8 days of receipt of the material. Microdos S.r.l. will do its best to respond to reports received within two hours.

8. APPLICABLE LAW, JURISDICTION AND COMPETENT COURT FOR NON-CONSUMER USERS

These Conditions are subject to Italian law. For all orders from subjects not qualifying as “consumers”, all disputes relating to the interpretation and / or execution of this contract will be the exclusive competence of the Rieti court. Rev. 1 – 01/10/2020 The contractual clauses “Terms and Conditions of Sale” are not retroactive to the date of the revision.